Member-only story
Top Questions About Amazon Account Health
4 min readDec 20, 2022

How can I improve my Amazon Account Health?
There are several ways to improve the health of your Amazon account:
- Follow Amazon’s policies: Make sure that you are in compliance with all of Amazon’s policies, including its policies on pricing, product listings, and fulfillment.
- Monitor your performance: Keep an eye on your account’s performance metrics, such as your order defect rate, cancel rate, and late shipment rate. If these metrics are high, it could indicate a problem with your account.
- Respond to customer inquiries and complaints: If a customer contacts you with a question or complaint, make sure to respond promptly and professionally. This can help to improve your customer satisfaction ratings.
- Optimize your listings: Make sure that your product listings are accurate, complete, and optimized for search. This can help to improve your visibility on Amazon and increase sales.
- Use Amazon’s fulfillment services: If you use Amazon’s fulfillment services, such as Fulfillment by Amazon (FBA), make sure to follow best practices to ensure that your orders are fulfilled efficiently and accurately.