10 Ways to increase Seller Account Health Rating on Amazon
There are a few things you can do to improve your account health rating on Amazon. Here are some tips:
1.Make sure you have a high seller rating: This is perhaps the most important factor that affects your account health rating. It’s a good idea to keep an eye on your seller rating and try to maintain a high rating by providing excellent customer service, responding promptly to customer inquiries, and accurately representing your products.
2. Avoid cancellations and returns: Cancellations and returns can negatively impact your account health rating. To avoid this, make sure you accurately describe your products, provide detailed product information, and include high-quality images. You should also make sure your return policy is clearly stated and easy for customers to understand.
3. Meet Amazon’s performance targets: Amazon has certain performance targets that sellers must meet in order to maintain a healthy account. These targets include things like order defect rate (ODR), late shipment rate, and pre-fulfillment cancel rate. You can find more information about these targets and how to meet them in your seller account.